Please fill in the form below and press 'Send', The Warranty officer will check the details and will email further instructions to you. Alternatively download a printable form which can be returned to us by fax or mail or call 1800 676 076 Australia wide.
Download warranty form in MS Word format  |   Download warranty form in PDF format

CUSTOMER DETAILS

Name*
Address*
Suburb/City*	State*Post Code*
Email*
Telephone*	Fascimile*

Preferred time if a service call is authorised
Access to property (ie: locked gates or dogs)

PRODUCT DETAILS

Product Code*
Product Description*
Place of Purchare*
Serial Number*	Invoice Date (dd/mm/yy)
Problem Description*

Warning lights displayed*

High Salt

Low Salt

Overload

No Water Flow

POOL INFORMATION

Pool Volume*		Avg No. Bathers per day
Salt Level*		Chlorine Level
PH Level		Alkalinity
Water Hardness		Hrs operated per day

WARRANTY TERMS AND CONDITIONS
Your Autochlor chlorine generator is covered by a twenty four (24) months in factory repair warranty, on all parts and labour, from the date of purchase. This warranty applies to the original purchaser and is not transferable. All chlorine generators are fully tested prior to being packed. If within 24 months of purchase a problem occurs due to faulty workmanship or components, AIS will (at their discretion) repair or replace the chlorine generator. The manufacturer will not be liable for any consequential loss or damage caused by: operation outside the prescribed limits as outlined in the instruction manual, incorrect installation, connection to an incorrect mains power supply, changes to internal wiring, misuse, abuse, negligence, accidental damage, normal wear and tear, or damage caused by water entry. Note: This warranty is strictly in factory repair. In the case of failure the complete unit must be returned to the manufacturer or their designated agent. All forward and return costs are the responsibility of the owner.

Residential Pool

Commercial Pool

Unit hardwired

Verification code*:
* mandatory fields